Verzendingen vinden plaats via PostNL of DHL .
De kosten voor het verzenden bedragen per verzending:
|1.||Per post Nederland tot 500 gram||EUR||2,95|
|2.||Pakketpost Nederland vanaf 500 gram||EUR||6,95|
|3.||Per post Europa tot 350 gram||EUR||5,95|
|4.||Pakketpost Europa vanaf 350 gram||EUR||12,95|
|5.||Per post buiten Europa tot 350 gram||EUR||8,95|
|6.||Pakketpost buiten Europa vanaf 350 gram - 2000 gram||EUR||24,95|
Nederland: Boven de EUR 100,- (Honderd) Geen verzendkosten
We want you to love your purchase & order more from us very soon. But if for some reason, you are not satisfied with your order, please contact us immediately (email email@example.com) for a Return Authorization # and instructions. Any package received without a Return Authorization code on the front of the package will be refused and sent back to you.
We are happy to accept returns for *refunds or exchanges as long as the following guidelines are followed:
- merchandise is received in its original condition
- a copy of the original invoice is included
- returns are shipped within 10 days of receipt
- All returns must be packaged in the same manner they were originally shipped and include a return authorization code on the front of the package.
All returns are subject to a 20-30% restocking fee. Generally we do not assess this, but we reserve the right to do so in the event of habitual returns, returns not conforming to the above guidelines, or any transaction that we deem the fee necessary.
Please be sure to include a note in your package with your wishes (return for refund or exchange, and if exchange, what items). We will do our best to accommodate your exchange wishes based on stock on hand at the time we receive your package.
Please note that all Books, Magazines and special orders are non-refundable.
We do not credit for shipping charges either way, unless the return was due to an error on our part. If this is the case, please be sure to obtain return authorization prior to return shipping.
Please note: The above return & exchange policy refers to items purchased on www.cottonandcandles.com & via mailorder.